Shipping & Returns

Shipping information
- Items are shipped from our Sparks (Nevada) warehouse unless otherwise stated on the product page
- Your order will be delivered within 3-7 days
- We offer free shipping on all orders above US$39, otherwise shipping is US$6 per order. Excluding to Hawaii and Alaska.
- Shipping on all orders to Hawaii is US$70.
- Shipping on all orders to Alaska is US$50.
- Shipping covers all tax, duty and customs charges for USA orders
- Items may arrive separately
If you have a question about your order, shipping times, or need additional shipping options, please contact us.
International orders
60-DAY MONEY BACK GUARANTEE
If for any reason you are not 100% satisfied with your purchase, you can return your item(s) to us for a full refund within 60-days of receiving your order. No questions asked. For more information on returning your item(s), see our returns policy below.
RETURNS POLICY
If for any reason you are not 100% satisfied with your purchase, you can return your item(s) to us for a full refund within 60-days of receiving your order. Your item(s) will need to be unused, in new condition with the original packaging and/or tags still attached.
If you wish to return your item(s), contact us here. Please include your name and order number.
We will then provide you with return instructions and a delivery address. Returns must have obtained authorisation from us before being sent back for processing.
Once your return has been received and processed, we'll issue a refund via the method you originally paid with, excluding any shipping costs you incurred on the original order. The funds may take up to 3 business days to appear in your bank account.
*Note, the return address for all apparel worldwide (including kids t-shirts and MTB jerseys), is our New Zealand Shredquarters.
Order changes and cancellations
Please contact us immediately if any changes are needed for your order, including a cancellation. Once an order has been processed and dispatched, customers will need to refer to our returns policy.